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Let’s talk about what happens when your field service platform and accounting software decide they’re not on speaking terms anymore. We’ve heard horror stories from the field: double-billing that damages customer relationships, sync failures that require hours of manual data entry, and that sinking feeling when you realize last week’s invoices never made it to your accounting system.
FieldHub has introduced a comprehensive feature suite designed to simplify the management of subcontractors for customer work orders. This new functionality allows you to efficiently set up subcontractors as vendors and assign them to specific systems and work orders, enhancing your project management capabilities.
Subcontractor Setup: Easily create subcontractor profiles by designating vendors with a “Subcontractor” checkbox. This allows for streamlined tracking and management of subcontractors within your vendor list.
💰 FieldHub automates RMR billing, proration, and revenue recognition. You can schedule future RMR changes and track past ones. This is just one part of FieldHub’s comprehensive suite of tools for accounting, inventory, and sales specifically for the secure and fire industry. 🛠️ There’s a lot under the hood!
FieldHub Inc., a leading field service management software company, today announced the release of their next-generation Field Tech mobile app. The new app is fully integrated with FieldHub’s all-in-one cloud-based CRM, accounting, field service, and operations platform, and it delivers significant improvements to optimize technicians’ workflow and jobsite experience.
Some key enhancements in the new FieldHub Tech App include simplified login via QR code scanning, preview of work order scope details prior to check-in, ability to access and view project files directly on the device, and streamlined processes for materials tracking and installation recording. Data syncing has also been optimized for improved performance and scalability while robust offline functionality remains.
FieldHub excels in mirroring your business workflow and organizational structure. It comprehends the complex relationships among customer accounts, their locations or sites, and the systems installed at these locations, a crucial detail often missed by generic solutions.
Picture a unified platform to manage accounts, sites, and systems, including a comprehensive history of a site (materials installed, work performed, customer sign-offs, technician checklists, etc.). The best part? This information stays consistent, even as the site transitions from builder to property owner, to tenant, and so on.
FieldHub, the fastest-growing all-in-one Software as a Service (SaaS) provider for the security integrator market, announces the addition of an Enterprise Tier of service to cater to its larger enterprise customers. The new Enterprise Service Tier is designed to meet the unique needs of companies with 200 to 5,000+ users, while FieldHub’s Standard service tier is optimized for companies with 20 to 200 users.
Miles Fawcett, the company’s Founder and CEO, says, “We built our service on a scalable architecture to support customers of all sizes. We are seeing the demand from enterprise customers and have created this offering to meet their unique needs.”
There is nothing more important to the value of your business than your monthly recurring revenue (RMR). That value, generally measured as a multiple of the RMR, can be significantly impacted by the quality of the records related to the RMR and its contracts. That is where your operations software can make a big difference.
The value of your RMR can be significantly impacted by:
Your operations software should help you streamline this process. FieldHub, the industries leading cloud operations and accounting platform, has made the management and reporting of RMR central to their platform. This access and ease of reportability can make a significant difference in your bottom line.
FieldHub has launched its Apple iOS application for field technicians. This application complements FieldHub’s existing Android application, providing the same suite of functionality to support field operations.
FieldHub is an all-in-one cloud platform for security installers’ business operations. It provides a single system to manage the business from proposal to project, including field service management, inventory, recurring/deferred revenue management, and full accounting.
The FieldHub mobile application connects field technicians to the core business workflow. Field technicians access their schedule through the mobile app, tracking work and travel time, materials installed, checklists, customer approvals, material requests, photos, and other site visit information.
FieldHub’s all-in-one platform for security company operations now integrates with CardConnect to provide flexible and cost-effective credit card merchant processing and ACH transactions.
FieldHub has added CardConnect as its preferred credit card and ACH processor. The combined power of FieldHub and CardConnect offers customers the following advantages:
Contact FieldHub today to learn more about how CardConnect can save you time and money.
With today’s global reality, we wanted to take the opportunity to share some of our favorite resources to help security installers acclimate to a remote working model.
From the very beginning, we built FieldHub around distributed teams. We have key team members in the US, Canada, and Europe. Even before launching FieldHub, I ran my security integration business, Urban Alarm, with distributed teams. From accounting and HR to provisioning video servers and IP cameras, our team members were dispersed across the globe. We shared one of our configurations for remotely provisioning IP gear in a previous post here.
The conditions of Spring 2020 have more of us working from home than the office. As we all face these new challenges, I wanted to share guidance to ease one part of that transition: best practices in the area of remote IP device configuration.
Urban Alarm - the security integrator business I started in 2008 and sold in 2017 - was built from the ground up, using distributed teams. In addition to accounting and HR functions being performed largely remotely, most of our system configuration was done overnight, using remote teams.
FieldHub is the modern all-in-one platform for security company operations. This month FieldHub is releasing, out of beta, the Scheduling module, providing integrated work order calendaring for field technicians.
With FieldHub’s Scheduling, work orders are easily drag-and-dropped onto a native calendar. If desired, companies can create multiple calendar views to separately track assignments by job type (e.g. install vs. service), office location or other key differentiators. Dispatch coordinators at the office are able to assign jobs based on skill set or team grouping history, and the calendar dashboard provides clear visibility to when technicians are under- or over-scheduled.
