
Built to Scale
Side by Side
| Capability | AlarmBiller | FieldHub |
|---|---|---|
| What the product is built to do | Recurring billing, accounting, work orders, proposals, and inventory for small- to mid-sized security dealers | One platform for CRM, proposals, scheduling, field service, inventory, job costing, and billing |
| Recurring (RMR) billing | Core strength — automated recurring invoices, with customer autopay | Automated full lifecycle — auto-create from work orders, proration, rate escalations |
| General ledger accounting | Built-in chart of accounts and journal entries; QuickBooks export available | Native double-entry GL with AR, AP, and financial statements, plus nightly integrity validation |
| Deferred revenue | Ask how deferred revenue is scheduled and recognized | Schedules generated automatically; recognition posts to the GL each period |
| Work orders, scheduling, dispatch | Work orders, scheduling, and proposals included | Included — scheduling and dispatch feeding straight into billing |
| Field technician mobile app | Sedona-X Mobile app | Native iOS & Android app with full offline capability |
| Inventory and job costing | Inventory included; ask how job costing rolls up against installs | Warehouse management and job costing on the same records |
| Central station integrations | Ask which central stations are supported | Affiliated Monitoring, Becklar/AvantGuard, Rapid Response |
| API and integrations | Ask the vendor for current API documentation | Documented REST API, webhooks, Zapier and n8n support |
| Migration path to FieldHub | — | Scripted Standard or Enhanced legacy migration is available for AlarmBiller |
Comparison reflects publicly available product information as of September 2026. AlarmBiller is a product of Bold Group. Rows that say “ask” are ones where the public record is not specific enough for us to state a fact about someone else’s product. If any detail here is out of date, tell us and we will correct it.
“
FieldHub did everything that we were looking for. It is the most well-rounded platform for an independent alarm company to operate their day-to-day business.

John Cioffi
Vice President at Bergen Protective Systems, Inc.
“
We chose FieldHub because it offered smarter, more streamlined ways to work—clearly built with our industry in mind. While I initially had concerns about the complexity of migrating from our previous platform, FieldHub absolutely wowed us. The migration was seamless, the support was exceptional, and the end result is a modern platform that positions us for scalable, efficient growth.

John Smythe
President at Habitec Security
“
FieldHub has been instrumental in helping us have more streamlined processes…so we can effectively have a smaller back office staff who can do more by leveraging FieldHub. The RMR model is the foundation of everything. As a 20-year veteran in the RMR industry, I appreciate how it’s more automated than other platforms we’ve used. FieldHub’s report generation is strong and improves monthly.

Jonathan Frase
ArcEye
“
We had a very smooth migration, and your team has been great to work with. We just had our first financial meeting with real FieldHub reports, and it was awesome to actually TRUST the numbers that we saw without having to do additional side calculations. It’s great to have a business partner that listens to our concerns, and includes our suggestions in their future updates.

Adam Jacobs
President @ American Alarms
“
It automatically goes to the Warehouse Manager or Inventory Manager. He creates the PO with a click of a button, the inventory shows up, he checks it in with a click of a button, and then creates the bill. Night and day difference. Now that’s not all on my shoulders. You could probably train somebody in a month now on FieldHub. And if they don’t have knowledge of our industry, maybe a month and a half to two months, and they’re already in there taking phone calls, looking at billing. That was a huge change for us.
John Luks
Controller Security Systems
“
I would definitely recommend FieldHub to other security alarm companies. In fact, I already have.

Donnetta Byrd
VP of Administration Services @ Security One
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