Why do you charge a fee for the sandbox pilot?

We understand that charging a fee for a sandbox pilot may seem unusual. However, we have found that this approach helps ensure an effective and substantive pilot process for evaluating FieldHub, which is a complex system that touches every corner of an organization.

Based on our experience, simply providing a login and some videos with support from a sales person is not enough for a meaningful pilot. Before we charged a pilot fee, many companies would request sandboxes but then not log in to them or show up for scheduled meetings.

We feel strongly that having a dedicated project manager with subject matter expertise closely involved in the pilot is crucial to its success. The modest pilot fee allows us to invest the proper time and resources into working with prospects who are serious about thoroughly evaluating FieldHub to determine if it’s a good fit. This helps set everyone up for a successful implementation if you decide to move forward.

The pilot fee covers a portion of the costs to provisioning the sandbox environment the time of the project manager who will work hands-on with your team throughout the process.

We have found this approach to be effective in allowing us to provide a substantive pilot to help companies validate whether FieldHub aligns with their needs. Please let us know if you have any other questions as you continue your evaluation. We are happy to discuss the pilot process in more detail.