Switch from Sedona Office to FieldHub | Alarm Billing & Accounting Software

Platform Uncertainty

Bold Group is positioning Managely — not Sedona Office — as its future platform. Combined with EverCommerce’s ongoing strategic review, Sedona Office users face more uncertainty than at any prior point.

Locked to One Central Station

Sedona Office only integrates with Manitou. FieldHub connects to Affiliated, Becklar/AvantGuard, and Rapid Response — giving you flexibility to choose the best monitoring partner for your business.

Manual RMR Billing

Sedona Office requires manual batch processing for RMR billing. FieldHub automates the full lifecycle — auto-creation from work orders, proration, rate changes, and deferred revenue recognition.

Built for What’s Next

What You Gain by Switching to FieldHub

Both platforms have native accounting. The difference is everything else — architecture, central station flexibility, automation, and where the product is heading.

True Cloud-Native Platform

FieldHub is browser-based SaaS — no VPN, no remote desktop, no on-premise servers. Sedona’s cloud offering is a hosted desktop session. FieldHub is built for modern teams.

Multiple Central Stations

Connect to Affiliated, Becklar/AvantGuard, or Rapid Response. Switch providers without switching software. Sedona locks you into the Manitou ecosystem.

Automated RMR Billing

Full lifecycle automation — auto-create from work orders, prorate, escalate rates, recognize deferred revenue. No manual batch runs. No billing spreadsheets.

GL Integrity Validation

FieldHub runs nightly automated GL checks to catch imbalances before they compound. Sedona Office users report periodic GL corruption with no automated detection.

Native Offline Mobile App

iOS and Android with full offline capability. Your techs work in basements and server rooms — they need an app that works without signal. Sedona-X is a web app with no offline mode.

All Features Included

FieldHub includes workflow automation, time and attendance, document management, and communications in the base price. Sedona charges add-on fees for eForms, SedonaSync, SedonaDocs, and Time & Attendance.

See How FieldHub Compares

Same native accounting DNA. Modern architecture, more central station options, and a product team focused on one platform.

Site and System Management

Track every customer, site, and installed system with device-level detail including MAC and IP addresses. Transfer sites between accounts without creating duplicates — something Sedona can't do.

Flow Engine Automation

Build visual workflows for vendor approvals, proposal routing, inspection scheduling, and more. Sedona relies on third-party integrations and add-on modules for automation.

Modern API and Integrations

Documented REST API, webhooks, Zapier and n8n support, plus native Zoom and RingCentral integrations. Connect FieldHub to the tools your team already uses.

Companies That Made the Switch

Hear from security companies that migrated from legacy platforms to FieldHub.

“

FieldHub did everything that we were looking for. It is the most well-rounded platform for an independent alarm company to operate their day-to-day business.

John Cioffi
Vice President at Bergen Protective Systems, Inc.

“

We chose FieldHub because it offered smarter, more streamlined ways to work—clearly built with our industry in mind. While I initially had concerns about the complexity of migrating from our previous platform, FieldHub absolutely wowed us. The migration was seamless, the support was exceptional, and the end result is a modern platform that positions us for scalable, efficient growth.

John Smythe
President at Habitec Security

“

FieldHub has been instrumental in helping us have more streamlined processes…so we can effectively have a smaller back office staff who can do more by leveraging FieldHub. The RMR model is the foundation of everything. As a 20-year veteran in the RMR industry, I appreciate how it’s more automated than other platforms we’ve used. FieldHub’s report generation is strong and improves monthly.

Jonathan Frase
ArcEye

“

We had a very smooth migration, and your team has been great to work with. We just had our first financial meeting with real FieldHub reports, and it was awesome to actually TRUST the numbers that we saw without having to do additional side calculations. It’s great to have a business partner that listens to our concerns, and includes our suggestions in their future updates.

Adam Jacobs
President @ American Alarms

“

It automatically goes to the Warehouse Manager or Inventory Manager. He creates the PO with a click of a button, the inventory shows up, he checks it in with a click of a button, and then creates the bill. Night and day difference. Now that’s not all on my shoulders. You could probably train somebody in a month now on FieldHub. And if they don’t have knowledge of our industry, maybe a month and a half to two months, and they’re already in there taking phone calls, looking at billing. That was a huge change for us.

John Luks
Controller Security Systems

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