Yes, FieldHub offers a comprehensive accounting solution that includes Accounts Receivable (AR), Accounts Payable (AP), and Financial Statements. By consolidating these accounting functions within the FieldHub platform, businesses can streamline their financial processes, reduce manual data entry, and gain real-time visibility into their customers and overall financial performance.

FieldHub does not support multiple business entities in a single database. However, you can:

• Log into multiple FieldHub instances (i.e., business units) simultaneously
• Switch seamlessly between business entities
• Take advantage of multi-entity pricing

For more information about managing multiple business entities, please contact our team.

FieldHub supports a couple of merchant service processors, giving you some choice in the processor and the type of pricing plan you choose. Key to that decision is your selection of flat fee pricing and interchange plus pricing.

Flat fee pricing charges the same percentage and per-transaction fee on every card payment, regardless of the card type used. Whether your customer pays with a basic debit card or a premium rewards credit card, you pay the same rate. This model offers simplicity and predictable billing, making monthly statements easier to understand and budgeting more straightforward.

FieldHub supports a limited number of credit card merchant service and ACH processing partners. You will have a choice of multiple processors, and in some cases, you may use one of our gateway providers and your own processor however, there are monthly and per transaction fees associated with the gateway only solution.

Credit Card Surcharges: The Question We’re Still Working to Answer

A FieldHub Update – November 2025

At our Build25 user conference in Baltimore this October, one topic generated plenty of conversation: credit card processing fees and surcharges. Security installers and service providers are understandably looking for ways to offset the 2-3.5% they pay on every card transaction. But as we’ve dug deeper into this issue on behalf of our FieldHub community, we’ve discovered something unexpected: we still don’t have clear answers.

The Sync Problem is (Actually) Worse Than You Think

When Accounting Goes Sideways

Let’s talk about what happens when your field service platform and accounting software decide they’re not on speaking terms anymore. We’ve heard horror stories from the field: double-billing that damages customer relationships, sync failures that require hours of manual data entry, and that sinking feeling when you realize last week’s invoices never made it to your accounting system.

💰 FieldHub automates RMR billing, proration, and revenue recognition. You can schedule future RMR changes and track past ones. This is just one part of FieldHub’s comprehensive suite of tools for accounting, inventory, and sales specifically for the secure and fire industry. 🛠️ There’s a lot under the hood!