Accounting

FieldHub, an all-in-one SaaS platform for security installers’ business operations, now partners with CSG Forte, a CSG company (NASDAQ: CSGS), to offer FieldHub customers the most advanced tools and competitive prices in the financial processing industry. CSG Forte joins FieldHub’s growing ecosystem of best-in-class partners.

Named the Best Performing Gateway by The Strawhecker Group, CSG Forte simplifies processing of cards and electronic bank transfers (ACH) to meet businesses’ evolving payments needs.  CSG Forte provides enhanced service to FieldHub customers including automatic credit card updates, bank account validation, and account owner authentication. FieldHub customers in the United States and Canada will benefit from additional payment processing choices and features.

There is nothing more important to the value of your business than your monthly recurring revenue (RMR). That value, generally measured as a multiple of the RMR, can be significantly impacted by the quality of the records related to the RMR and its contracts. That is where your operations software can make a big difference.

The value of your RMR can be significantly impacted by:

• The retention over time (reducing terminations)
• The current and typical accounts receivable (AR) age of your RMR invoices
• The clarity and accuracy of your RMR reporting, and how that reconciles with your financial statements
• Covering all of your RMR with customer agreements (See https://www.kirschenbaumesq.com/page/alarm-contract)

Your operations software should help you streamline this process. FieldHub, the industries leading cloud operations and accounting platform, has made the management and reporting of RMR central to their platform. This access and ease of reportability can make a significant difference in your bottom line.

Choosing the right merchant service provider for credit card and ACH processing can impact your customer experience and your bottom line. In this post, we walk through some factors to consider when selecting your merchant service provider.

PCI Compliance Through Data Passthrough

PCI is the Payment Card Industry Data Security Standard for information security. Due to the time-consuming nature of seeking PCI compliance, you should avoid systems and workflow where you need to bear responsibility for PCI compliance on your office workstations and internal processes. Specifically, you should partner with vendors that handle PCI compliance within their own framework.

FieldHub’s all-in-one platform for security company operations now integrates with CardConnect to provide flexible and cost-effective credit card merchant processing and ACH transactions.

FieldHub has added CardConnect as its preferred credit card and ACH processor. The combined power of FieldHub and CardConnect offers customers the following advantages:

• CardConnect vaults all financially sensitive information, reducing any PCI compliance requirements to security alarm installers and integrators.
• CardConnect offers FieldHub customers extremely competitive merchant and ACH services pricing, which can save businesses hundreds or thousands of dollars per month in merchant service fees.
• FieldHub customers have the flexibility to use CardConnect as both a gateway processor and a merchant services provider, or just use CardConnect’s gateway processor but connect it to a third-party merchant services provider.
• CardConnect’s ACH option allows security alarm installers to significantly reduce the ongoing processing costs of collecting recurring monthly fees or higher dollar installation receivables.
• FieldHub’s collection automation minimizes any batch processing or manual actions in the collection process. Invoices, reminders, statements, and credit card expiration notices are automatically generated so that FieldHub is collecting receivables without any manual intervention.
• Your customers can update their card on file through FieldHub’s customer portal and will receive automated notifications when it is time to update their card on file.

Contact FieldHub today to learn more about how CardConnect can save you time and money.

FieldHub’s all-in-one platform for security company operations now integrates with Vivid CPM to provide flexible financial statement reporting, and general ledger based analytics. 

Vivid Reports CPM with FieldHub enables security alarm company finance departments to quickly produce, deliver and analyze powerful and interactive financial reports and budget models. Team members and stakeholders have immediate access to financial information and Key Performance Indicators (KPIs) gaining valuable insight into the financial operations of their businesses.