tags

February 1, 2025
FieldHub has expanded its monitoring ecosystem with a new integration to Becklar Monitoring (AvantGuard), giving dealers a simpler, more reliable way to manage monitored accounts without leaving FieldHub. Because monitoring data now lives alongside CRM, field service, inventory, and accounting, teams gain a single source of truth that reduces manual work and keeps operations and billing in lockstep. With the Becklar Monitoring integration, dealers can streamline central-station workflows and reduce duplicate data entry by handling key monitoring actions from the same system they use to sell, schedule, install, and invoice. FieldHub’s plug-in framework ensures subscriber account details remain connected to jobs, contracts, and RMR—keeping operations aligned end-to-end.

FieldHub, the fastest growing cloud-based CRM, accounting, and operations platform designed for the unique needs of security system dealers, and Affiliated Monitoring, the nationwide leading provider of live agent life safety monitoring services, are pleased to announce a partnership that provides new capabilities and an enhanced seamless experience for creating and managing monitored subscriber accounts.
FieldHub’s plug-in framework enables easy integration with monitoring center software platforms, making it an optimal solution for those dealers looking to increase efficiency, streamline operations and elevate the level of service they can provide to their subscribers. “This integration is a true win-win for the entire security system industry ecosystem,” said Miles Fawcett, CEO, FieldHub. “Dealers will benefit from an enhanced ability to create and manage their subscribers’ accounts through FieldHub’s platform while realizing the advantages of Affiliated Monitoring’s services.”