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We’re still buzzing from the incredible conversations at FieldHub Build25 in Baltimore. While we spent most of the conference diving deep into platform updates and industry trends, we wanted to do something a little different this year – and it turned out to be one of the most valuable sessions we’ve ever hosted.
We brought together an absolutely stacked panel of cybersecurity experts (their words, but we completely agree): Michael Sussman, who chairs Fenwick’s privacy and cybersecurity practice and was one of the earliest leaders in the field; Laura Galante, former director of the Cyber Threat Integration Center; and Jon Lenzner, former chief of staff to the FBI director. Alexis Serfaty, Director of Geo-Technology at Eurasia Group, moderated what became one of the most engaging and practical security discussions many attendees had ever experienced.
Wilsons Security is now live on FieldHub’s end-to-end business management platform, marking another successful deployment for the leading solution built specifically for the security and fire installation industry.
As one of Atlantic Canada’s dominant security integrators, Wilsons Security has spent over 15 years building a reputation for exceptional client service and operational excellence. Their adoption of FieldHub marks a strategic milestone in their continued growth—both regionally and across Canada.
FieldHub, a leading provider of integrated business management software for the security and fire installation industry, is proud to announce that Habitec Security has officially gone live on the FieldHub platform.
Habitec’s transition to FieldHub marks a significant milestone, as it represents FieldHub’s first major scripted migration from the DICE accounting platform.
John Smythe, President of Habitec Security, shared his thoughts on the company’s decision to adopt FieldHub:
FieldHub excels in mirroring your business workflow and organizational structure. It comprehends the complex relationships among customer accounts, their locations or sites, and the systems installed at these locations, a crucial detail often missed by generic solutions.
Picture a unified platform to manage accounts, sites, and systems, including a comprehensive history of a site (materials installed, work performed, customer sign-offs, technician checklists, etc.). The best part? This information stays consistent, even as the site transitions from builder to property owner, to tenant, and so on.
FSS Technologies, a leading innovator in the security technologies space, encountered significant challenges with its aging ERP software. Their search for a scalable, comprehensive solution to support their growing operations led them to FieldHub, a cloud-native ERP solution. The transition resulted in marked improvements in efficiency, robust reporting, and superior customer service.
FSS Technologies, with a workforce of approximately eighty, ten thousand customers, and offices across Illinois, Indiana, and Michigan, needed an ERP solution capable of sustaining their business growth and evolving needs.
In the video, John outlines the key benefits ArcEye has gained since adopting FieldHub as their all-in-one operations and accounting platform:
“FieldHub brings everything under one roof from sales to billing… we always felt we were the only customer… it was truly the real deal.”
At FieldHub, we take pride in delivering solutions that streamline operations and empower growth for security and fire protection companies like ArcEye. If you’re considering a complete business management platform, please reach out to learn more about FieldHub’s capabilities and our implementation process. We’re eager to help your company achieve its goals.
The conditions of Spring 2020 have more of us working from home than the office. As we all face these new challenges, I wanted to share guidance to ease one part of that transition: best practices in the area of remote IP device configuration.
Urban Alarm - the security integrator business I started in 2008 and sold in 2017 - was built from the ground up, using distributed teams. In addition to accounting and HR functions being performed largely remotely, most of our system configuration was done overnight, using remote teams.
SMART Security Pros provides remote video guard services to sites requiring temporary security including construction sites.
As the company grew SMART Security Pros alarm management systems were not keeping up. Shawn Scarlatta, Owner of SMART Security Pros, looked to FieldHub’s Security Operations Center Management Platform to scale his remote video guarding business.
“When we transitioned to FieldHub is was a godsend because it put everything into one place and streamlined our process. The experience working with the FieldHub team has been phenomenal. It gets better and better every day.” Scarlatta commented.
