News & Updates

Explore Our Latest Updates and Tools To Transform Your Field Service Business
Managing the Lifecycle of a Site in FieldHub
features

Managing the Lifecycle of a Site in FieldHub

FieldHub excels in mirroring your business workflow and organizational structure. It comprehends the complex relationships among customer accounts, their locations or sites, and the systems installed at these locations, a crucial detail often missed by generic solutions. Picture a unified platform to manage accounts, sites, and systems, including a comprehensive history of a site (materials installed, work performed, customer sign-offs, technician checklists, etc.). The best part? This information stays consistent, even as the site transitions from builder to property owner, to tenant, and so on.

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FSS Technologies: A Case Study in Scalable ERP Solutions with FieldHub
success stories

FSS Technologies: A Case Study in Scalable ERP Solutions with FieldHub

Executive Summary FSS Technologies, a leading innovator in the security technologies space, encountered significant challenges with its aging ERP software. Their search for a scalable, comprehensive solution to support their growing operations led them to FieldHub, a cloud-native ERP solution. The transition resulted in marked improvements in efficiency, robust reporting, and superior customer service. Company Overview FSS Technologies, with a workforce of approximately eighty, ten thousand customers, and offices across Illinois, Indiana, and Michigan, needed an ERP solution capable of sustaining their business growth and evolving needs.

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Customer Feedback: ArcEye Property Defense
success stories

Customer Feedback: ArcEye Property Defense

In the video, John outlines the key benefits ArcEye has gained since adopting FieldHub as their all-in-one operations and accounting platform: “FieldHub brings everything under one roof from sales to billing… we always felt we were the only customer… it was truly the real deal." At FieldHub, we take pride in delivering solutions that streamline operations and empower growth for security and fire protection companies like ArcEye. If you’re considering a complete business management platform, please reach out to learn more about FieldHub’s capabilities and our implementation process.

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Struggling to manage RMR? FieldHub can help!
features

Struggling to manage RMR? FieldHub can help!

💰 FieldHub automates RMR billing, proration, and revenue recognition. You can schedule future RMR changes and track past ones. This is just one part of FieldHub’s comprehensive suite of tools for accounting, inventory, and sales specifically for the secure and fire industry. 🛠️ There’s a lot under the hood!

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FieldHub Next Generation Technician Field Service Application
features

FieldHub Next Generation Technician Field Service Application

FieldHub Inc., a leading field service management software company, today announced the release of their next-generation Field Tech mobile app. The new app is fully integrated with FieldHub’s all-in-one cloud-based CRM, accounting, field service, and operations platform, and it delivers significant improvements to optimize technicians' workflow and jobsite experience. Some key enhancements in the new FieldHub Tech App include simplified login via QR code scanning, preview of work order scope details prior to check-in, ability to access and view project files directly on the device, and streamlined processes for materials tracking and installation recording.

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All In One Operations and Accounting Software For Security and Fire Integrators (Webinar)
webinars and events

All In One Operations and Accounting Software For Security and Fire Integrators (Webinar)

Did you catch yesterday’s Kenneth Kirschenbaum hosted webinar on FieldHub’s operational software for security, fire, and low-voltage companies featuring FieldHub’s CEO Miles Fawcett? Learn about our field-focused platform that handles everything from CRM to project management, dispatch, inventory, accounting and recurring billing. Some key takeaways: ‣ FieldHub’s mobile app empowers technicians with offline access to work orders, customer details, material tracking and time logging for seamless job costing. ‣ FieldHub’s tailored project management workflows let you define custom processes (e.

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Enhance Business Productivity with FieldHub's Integration with Affiliated Monitoring (Webinar)
webinars and events

Enhance Business Productivity with FieldHub's Integration with Affiliated Monitoring (Webinar)

Affiliated Monitoring has posted the full webinar: “Enhance Business Productivity with FieldHub’s Integration with Affiliated Monitoring!” This webinar features FieldHub’s integration with Affiliated Monitoring and feedback from a customer who has been leveraging the integration to streamline their business operations.

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FieldHub Welcomes Michael Marks as a New Advisor to Drive Growth and Innovation
partners

FieldHub Welcomes Michael Marks as a New Advisor to Drive Growth and Innovation

FieldHub is excited to announce the addition of Michael Marks to its team of advisors. Marks brings a wealth of experience and industry connections that will help accelerate FieldHub’s growth in the accounting and operational software sector. Miles Fawcett, CEO of FieldHub, expressed his enthusiasm for the collaboration: “We are thrilled to have Michael’s insights on key strategy and product direction. His industry knowledge is unparalleled.” Marks will collaborate closely with FieldHub’s executive team, providing guidance on product roadmap and innovation strategy.

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FieldHub Launches Enterprise Features for Security Integrator Market
features

FieldHub Launches Enterprise Features for Security Integrator Market

FieldHub, the fastest-growing all-in-one Software as a Service (SaaS) provider for the security integrator market, announces the addition of an Enterprise Tier of service to cater to its larger enterprise customers. The new Enterprise Service Tier is designed to meet the unique needs of companies with 200 to 5,000+ users, while FieldHub’s Standard service tier is optimized for companies with 20 to 200 users. Miles Fawcett, the company’s Founder and CEO, says, “We built our service on a scalable architecture to support customers of all sizes.

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FieldHub and Affiliated Monitoring Announce Partnership to 
Provide Seamless Integration for Security Systems Dealers
partners

FieldHub and Affiliated Monitoring Announce Partnership to 
Provide Seamless Integration for Security Systems Dealers

FieldHub, the fastest growing cloud-based CRM, accounting, and operations platform designed for the unique needs of security system dealers, and Affiliated Monitoring, the nationwide leading provider of live agent life safety monitoring services, are pleased to announce a partnership that provides new capabilities and an enhanced seamless experience for creating and managing monitored subscriber accounts. FieldHub’s plug-in framework enables easy integration with monitoring center software platforms, making it an optimal solution for those dealers looking to increase efficiency, streamline operations and elevate the level of service they can provide to their subscribers.

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FieldHub and WeSuite Complete Integration
partners

FieldHub and WeSuite Complete Integration

FieldHub, a cloud platform with a modern API that streamlines accounting, field service management, RMR, and parts inventory for security integrators and WeSuite, a sales management software for security technology sales and service providers are pleased to announce their integration. The integrated software will allow for continuity between FieldHub’s project delivery, accounting, and support-related workflows and WeSuite’s CRM, sales management, and quote-to-booking capabilities. Several of its many benefits include increased quoting and pricing accuracy, fewer errors, elimination of redundant data entry, and streamlined communication between departments.

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CSG Forte joins FieldHub's growing ecosystem of best-in-class partners
partners

CSG Forte joins FieldHub's growing ecosystem of best-in-class partners

FieldHub, an all-in-one SaaS platform for security installers’ business operations, now partners with CSG Forte, a CSG company (NASDAQ: CSGS), to offer FieldHub customers the most advanced tools and competitive prices in the financial processing industry. CSG Forte joins FieldHub’s growing ecosystem of best-in-class partners. Named the Best Performing Gateway by The Strawhecker Group, CSG Forte simplifies processing of cards and electronic bank transfers (ACH) to meet businesses' evolving payments needs.

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