Success Stories
SMART Security Pros provides remote video guard services to sites requiring temporary security including construction sites.
As the company grew SMART Security Pros alarm management systems were not keeping up. Shawn Scarlatta, Owner of SMART Security Pros, looked to FieldHub’s Security Operations Center Management Platform to scale his remote video guarding business.
“When we transitioned to FieldHub is was a godsend because it put everything into one place and streamlined our process. The experience working with the FieldHub team has been phenomenal. It gets better and better every day.” Scarlatta commented.
FieldHub’s Security Integrator platform has alarm management modules for high volume video event monitoring and workflow. The system is a modern cloud platform with native support for Mobotix, Avigilon, Check Video, and Eagle Eye Network. It supports most other camera platforms through an email integration.
FieldHub MCP server · Limited release · Version 10.2.15
You can now ask FieldHub questions in plain language and get answers computed from your live data.
Connect Claude to your FieldHub account through a standard OAuth sign-in. No API keys, no configuration. Then ask.
MCP — Model Context Protocol — is an open standard for connecting AI assistants to systems. We built and tested against Claude first, including claude.ai connectors, Claude Code, and Claude Desktop. ChatGPT connectors are verified, and any MCP-compatible client can connect.
FieldHub, the all-in-one cloud platform for security, fire, and low-voltage integrators, is pleased to announce a new integration with fireNspec, the inspection management platform built for fire and life safety companies. The integration links inspection work to the rest of the business, so a customer or site entered in one system no longer has to be entered again in the other.
Most integrators run inspections and the business itself on different tools. The account lives in one place, the inspection lives in another, and staff spend time keying the same details into both and checking two systems to answer one question.
FieldHub has introduced Billing Rules, a new configuration engine that automates how labor, materials, and miscellaneous charges are priced and added to work order scope. Instead of a technician’s hours sitting as a gap to be filled in manually after every visit, Billing Rules writes the correct line — at the correct rate — into the work order the moment a work log is ready for invoicing.
Most platforms handle service pricing with static price books or a “service level” tag sitting off to the side of operations—a label that must still be manually translated into scope, line by line, by someone in the office.
