features
The sheer volume of activity makes managing inventory in most any organization a major challenge. And while many inventory systems will track a part of the inventory process FieldHub manages the inventory process from the proposal scope, to warehouse, and to the installation.
This month FieldHub has deployed a major upgrade to our inventory and warehouse functionality. This update, which also includes updates to the FieldHub technician mobile app, tracks the inventory from the time it is ordered and received, when it is stored in the warehouse then picked up by an assigned technician, installed on the customer site, and throughout the service lifetime of the item.
For more details on this upgrade see the FieldHub change log.
We’re still buzzing from the incredible conversations at FieldHub Build25 in Baltimore. While we spent most of the conference diving deep into platform updates and industry trends, we wanted to do something a little different this year – and it turned out to be one of the most valuable sessions we’ve ever hosted.
We brought together an absolutely stacked panel of cybersecurity experts (their words, but we completely agree): Michael Sussman, who chairs Fenwick’s privacy and cybersecurity practice and was one of the earliest leaders in the field; Laura Galante, former director of the Cyber Threat Integration Center; and Jon Lenzner, former chief of staff to the FBI director. Alexis Serfaty, Director of Geo-Technology at Eurasia Group, moderated what became one of the most engaging and practical security discussions many attendees had ever experienced.
Let’s talk about what happens when your field service platform and accounting software decide they’re not on speaking terms anymore. We’ve heard horror stories from the field: double-billing that damages customer relationships, sync failures that require hours of manual data entry, and that sinking feeling when you realize last week’s invoices never made it to your accounting system.
After almost two-decades in the field service industry, first running Urban Alarm and now leading FieldHub, I’ve encountered many of the same frustrations that security and fire alarm installers and integrators face when it comes to the software tools they rely on. The lack of ownership, combined with outdated, piecemeal software solutions, has been a persistent issue. This challenge isn’t just about inefficiency and weak support; it’s about the very foundation on which businesses are built—technology.
A case study in how Controllor Security Systems streamlined operational efficiency using FieldHub
A Case Study on Enterprise Security Solutions’ Growth and How FieldHub Supported Their Expansion
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