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This week, Commercial Integrator magazine published in a video interview with FieldHub’s CEO, Miles Fawcett, and write up of FieldHub’s all-on-one platform for security alarm installers and integrators.
The video and article are part of Commercial Integrator’s ISC West conference coverage and highlight some of the unique characteristics of FieldHub, including the advanced capabilities around field service, inventory, and recurring revenue management.
About Commercial Integrator Magazine Commercial Integrator is the first publication dedicated to addressing the business needs of professional integrators who serve the small and midsize business market. Beyond products and installations, each issue tackles operational topics like job-estimating, project-bidding and big-picture market forecasting and more.
FieldHub has introduced Billing Rules, a new configuration engine that automates how labor, materials, and miscellaneous charges are priced and added to work order scope. Instead of a technician’s hours sitting as a gap to be filled in manually after every visit, Billing Rules writes the correct line — at the correct rate — into the work order the moment a work log is ready for invoicing.
Most platforms handle service pricing with static price books or a “service level” tag sitting off to the side of operations—a label that must still be manually translated into scope, line by line, by someone in the office.
You’d never sign a 3-year lease on a building you’ve never walked through. Why do that with your software?
Most software companies want to close the deal. We want to make sure the deal should close.
A failed implementation costs everyone—your team loses time and trust, and we lose a customer who should never have been one. The pilot exists to prevent that. Before either side commits, we work together to confirm that FieldHub aligns with your needs, your expectations, and your operational reality. If the fit is right, the project is set up for success before it even begins. If it’s not, we’d rather you know now.
Bring Zoom call activity into your operational workflow.
Calls and virtual conversations play an important role in how field service and security integration teams coordinate work. But when those conversations stay inside Zoom, critical context can be lost once the call ends.
FieldHub’s Zoom integration connects call activity directly to FieldHub, making it easier to reference conversations, maintain accurate customer records, and keep teams aligned—without adding manual steps.
