features

FieldHub’s all-in-one platform for security company operations now integrates with CardConnect to provide flexible and cost-effective credit card merchant processing and ACH transactions.
FieldHub has added CardConnect as its preferred credit card and ACH processor. The combined power of FieldHub and CardConnect offers customers the following advantages:
Contact FieldHub today to learn more about how CardConnect can save you time and money.
CardConnect is a payments platform that helps businesses of all sizes grow through the seamless integration of secure payment processing to industry-leading software solutions like Orion Advisor Services. Since 2006 we’ve been busy developing and advancing payment solutions protected by our patented, PCI-validated security defenses. Each day we do our best to provide high-quality and customized support to businesses so they can reach their own growth goals. CardConnect was acquired by First Data in 2017 and is now part of Fiserv.
FieldHub Inc is a developer of SaaS solutions for field service and security integrator businesses. The FieldHub cloud platform offers integrated CRM, field service management, inventory, revenue management, accounts receivable and payable, general ledger, and process management for businesses with field services, project management, inventory, and recurring revenue. For more, visit www.fieldhub.com.

FieldHub has introduced Billing Rules, a new configuration engine that automates how labor, materials, and miscellaneous charges are priced and added to work order scope. Instead of a technician’s hours sitting as a gap to be filled in manually after every visit, Billing Rules writes the correct line — at the correct rate — into the work order the moment a work log is ready for invoicing.
Most platforms handle service pricing with static price books or a “service level” tag sitting off to the side of operations—a label that must still be manually translated into scope, line by line, by someone in the office.

You’d never sign a 3-year lease on a building you’ve never walked through. Why do that with your software?
Most software companies want to close the deal. We want to make sure the deal should close.
A failed implementation costs everyone—your team loses time and trust, and we lose a customer who should never have been one. The pilot exists to prevent that. Before either side commits, we work together to confirm that FieldHub aligns with your needs, your expectations, and your operational reality. If the fit is right, the project is set up for success before it even begins. If it’s not, we’d rather you know now.

Bring Zoom call activity into your operational workflow.
Calls and virtual conversations play an important role in how field service and security integration teams coordinate work. But when those conversations stay inside Zoom, critical context can be lost once the call ends.
FieldHub’s Zoom integration connects call activity directly to FieldHub, making it easier to reference conversations, maintain accurate customer records, and keep teams aligned—without adding manual steps.