partners
FieldHub, an all-in-one SaaS platform for security installers’ business operations, now partners with CSG Forte, a CSG company (NASDAQ: CSGS), to offer FieldHub customers the most advanced tools and competitive prices in the financial processing industry. CSG Forte joins FieldHub’s growing ecosystem of best-in-class partners.
Named the Best Performing Gateway by The Strawhecker Group, CSG Forte simplifies processing of cards and electronic bank transfers (ACH) to meet businesses’ evolving payments needs. CSG Forte provides enhanced service to FieldHub customers including automatic credit card updates, bank account validation, and account owner authentication. FieldHub customers in the United States and Canada will benefit from additional payment processing choices and features.
With this new payment integration, companies currently utilizing CSG Forte can more easily make the switch to FieldHub with a much more streamlined migration process. The ability to process payments using CSG Forte’s merchant services also means that FieldHub customers have increased flexibility in who they work with to get the best financial processing features and competitive pricing.
Customers in the security integrator industry can benefit from the enhanced features of FieldHub, including:
The new alliance between FieldHub and CSG Forte empowers security integrator companies with the ability to utilize robust financial processing features at competitive prices, all on one powerful cloud-based platform geared towards businesses with field services. As FieldHub continues to partner with other companies in addition to CSG Forte, customers will have even more options for every corner of their business.
CSG Forte, a CSG company, delivers scalable digital payments for smarter and faster business growth. CSG Forte’s world-class, award-winning technology offers a unified end-to-end payments platform that easily adapts to changing needs and empowers companies to transform their payments operations into a competitive business strategy. CSG Forte manages billions of payments annually for over 81,000 merchants across government, telecom, insurance, and other industries.
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. CSG Forte’s customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders can take control of their future, and tap into guidance along the way from our more than 5k-strong experienced global CSG services team. Visit csgi.com to learn more.
FieldHub is an all-in-one cloud-based platform designed specifically for the needs of security-system installers. When it comes to CRM, proposal creation and delivery, inventory management, recurring billing, and field service operations, FieldHub delivers. FieldHub offers a centralized SaaS system for managing leads and proposals, as well as project and field service management, inventory, recurring/deferred revenue management, and full accounting.
You’d never sign a 3-year lease on a building you’ve never walked through. Why do that with your software?
Most software companies want to close the deal. We want to make sure the deal should close.
A failed implementation costs everyone—your team loses time and trust, and we lose a customer who should never have been one. The pilot exists to prevent that. Before either side commits, we work together to confirm that FieldHub aligns with your needs, your expectations, and your operational reality. If the fit is right, the project is set up for success before it even begins. If it’s not, we’d rather you know now.
Bring Zoom call activity into your operational workflow.
Calls and virtual conversations play an important role in how field service and security integration teams coordinate work. But when those conversations stay inside Zoom, critical context can be lost once the call ends.
FieldHub’s Zoom integration connects call activity directly to FieldHub, making it easier to reference conversations, maintain accurate customer records, and keep teams aligned—without adding manual steps.
Bring call activity into your field service and security operations.
Phone calls are still central to how field service and security integration teams work. But when calls live only inside a phone system, important context is often lost—especially during handoffs, follow-ups, and scheduling changes.
FieldHub’s RingCentral integration connects phone communication directly to FieldHub, so call activity is visible alongside the customer records and workflows your team already uses.
