partners
FieldHub, a cloud platform with a modern API that streamlines accounting, field service management, RMR, and parts inventory for security integrators and WeSuite, a sales management software for security technology sales and service providers are pleased to announce their integration.
The integrated software will allow for continuity between FieldHub’s project delivery, accounting, and support-related workflows and WeSuite’s CRM, sales management, and quote-to-booking capabilities. Several of its many benefits include increased quoting and pricing accuracy, fewer errors, elimination of redundant data entry, and streamlined communication between departments.
Through the integration, salespeople in WeSuite are able to search and select customer, site, and billing addresses, contacts, and parts residing within FieldHub in real-time for lead generation, estimate creation, proposal and contract delivery and signature. Winning sales data is then automated to FieldHub for job management and delivery.
As valuable sales data transitions to FieldHub from WeSuite, workflows within its finance, management, and scheduling application will be created. Both solutions will work together to provide real-time, detailed reports that offer actionable insights to key players within the organization.
“We are delighted to offer this WeSuite integration with FieldHub so that customers may benefit from end-to-end workflows made specifically for security integrators. The combined commitment to and knowledge of the security industry is unmatched in the industry,” says Miles Fawcett, FieldHub CEO.
“WeSuite’s integration with a range of business solutions allows security companies to bridge the gap between sales, marketing, accounting, and business operations,” adds Tracy Larson, WeSuite president and co-founder.
The integration between the two solutions provides systems integrators and alarm companies with a robust suite of tools that connect and support the unique complexities of their businesses, allowing for increased customer satisfaction and in turn, greater efficiency and profitability.
Bring Zoom call activity into your operational workflow.
Calls and virtual conversations play an important role in how field service and security integration teams coordinate work. But when those conversations stay inside Zoom, critical context can be lost once the call ends.
FieldHub’s Zoom integration connects call activity directly to FieldHub, making it easier to reference conversations, maintain accurate customer records, and keep teams aligned—without adding manual steps.
Bring call activity into your field service and security operations.
Phone calls are still central to how field service and security integration teams work. But when calls live only inside a phone system, important context is often lost—especially during handoffs, follow-ups, and scheduling changes.
FieldHub’s RingCentral integration connects phone communication directly to FieldHub, so call activity is visible alongside the customer records and workflows your team already uses.
FieldHub, the all-in-one, cloud platform for security and field service businesses, and Rapid Response Monitoring, the industry’s leading provider of professional In-Facility Monitoring, are pleased to announce a new integration that streamlines the creation and ongoing management of monitored subscriber accounts—right from within FieldHub. The integration helps dealers reduce double entry, accelerate job closeouts, and keep service quality tight across the full lead-to-invoice lifecycle.
With FieldHub’s Systems Management capabilities, dealers can perform central-station actions without leaving the platform—including creating central station accounts from account/site details, placing systems on and off test, and activating/deactivating systems—so field operations, billing, and account records stay in sync.
