partners

FieldHub is excited to announce the addition of Michael Marks to its team of advisors. Marks brings a wealth of experience and industry connections that will help accelerate FieldHub’s growth in the accounting and operational software sector.
Miles Fawcett, CEO of FieldHub, expressed his enthusiasm for the collaboration: “We are thrilled to have Michael’s insights on key strategy and product direction. His industry knowledge is unparalleled.”
Marks will collaborate closely with FieldHub’s executive team, providing guidance on product roadmap and innovation strategy. His industry expertise and connections will also contribute to FieldHub’s educational events and overall growth.\
FieldHub’s accomplishments and rapid growth underscore the company’s capacity to deliver top-tier software solutions specifically designed for security installers and integrators. As FieldHub continues to innovate and expand its offerings, it remains committed to equipping businesses with the tools they need to thrive in an increasingly competitive market.
Michael Marks is a visionary entrepreneur and the founder of Perennial Software, a company that developed the leading financial accounting and business management software solution for security companies. With a strong passion for technology and a keen understanding of market needs, Marks led Perennial Software to become a leader in its field.
FieldHub, a rapidly expanding, all-in-one cloud-based platform, caters specifically to the needs of security system installation professionals. This comprehensive Software as a Service (SaaS) solution streamlines lead and proposal management, project coordination, field service operations, and inventory tracking. Additionally, FieldHub fully automates recurring billing and recognition management for recurring or deferred revenue, while offering a complete accounting system. For more information, visit https://www.fieldhub.com/.
Photo Caption: Michael Marks (left) and Miles Fawcett (right)

We’re still buzzing from the incredible conversations at FieldHub Build25 in Baltimore. While we spent most of the conference diving deep into platform updates and industry trends, we wanted to do something a little different this year – and it turned out to be one of the most valuable sessions we’ve ever hosted.
We brought together an absolutely stacked panel of cybersecurity experts (their words, but we completely agree): Michael Sussman, who chairs Fenwick’s privacy and cybersecurity practice and was one of the earliest leaders in the field; Laura Galante, former director of the Cyber Threat Integration Center; and Jon Lenzner, former chief of staff to the FBI director. Alexis Serfaty, Director of Geo-Technology at Eurasia Group, moderated what became one of the most engaging and practical security discussions many attendees had ever experienced.

Let’s talk about what happens when your field service platform and accounting software decide they’re not on speaking terms anymore. We’ve heard horror stories from the field: double-billing that damages customer relationships, sync failures that require hours of manual data entry, and that sinking feeling when you realize last week’s invoices never made it to your accounting system.

After almost two-decades in the field service industry, first running Urban Alarm and now leading FieldHub, I’ve encountered many of the same frustrations that security and fire alarm installers and integrators face when it comes to the software tools they rely on. The lack of ownership, combined with outdated, piecemeal software solutions, has been a persistent issue. This challenge isn’t just about inefficiency and weak support; it’s about the very foundation on which businesses are built—technology.