Success Stories
In the video, John outlines the key benefits ArcEye has gained since adopting FieldHub as their all-in-one operations and accounting platform:
“FieldHub brings everything under one roof from sales to billing… we always felt we were the only customer… it was truly the real deal.”
At FieldHub, we take pride in delivering solutions that streamline operations and empower growth for security and fire protection companies like ArcEye. If you’re considering a complete business management platform, please reach out to learn more about FieldHub’s capabilities and our implementation process. We’re eager to help your company achieve its goals.
Thank you to John and the ArcEye team for their partnership and for generously sharing their experience with FieldHub! We appreciate their trust and confidence in our platform.
FieldHub has introduced Billing Rules, a new configuration engine that automates how labor, materials, and miscellaneous charges are priced and added to work order scope. Instead of a technician’s hours sitting as a gap to be filled in manually after every visit, Billing Rules writes the correct line — at the correct rate — into the work order the moment a work log is ready for invoicing.
Most platforms handle service pricing with static price books or a “service level” tag sitting off to the side of operations—a label that must still be manually translated into scope, line by line, by someone in the office.
You’d never sign a 3-year lease on a building you’ve never walked through. Why do that with your software?
Most software companies want to close the deal. We want to make sure the deal should close.
A failed implementation costs everyone—your team loses time and trust, and we lose a customer who should never have been one. The pilot exists to prevent that. Before either side commits, we work together to confirm that FieldHub aligns with your needs, your expectations, and your operational reality. If the fit is right, the project is set up for success before it even begins. If it’s not, we’d rather you know now.
Bring Zoom call activity into your operational workflow.
Calls and virtual conversations play an important role in how field service and security integration teams coordinate work. But when those conversations stay inside Zoom, critical context can be lost once the call ends.
FieldHub’s Zoom integration connects call activity directly to FieldHub, making it easier to reference conversations, maintain accurate customer records, and keep teams aligned—without adding manual steps.
