Events
Did you catch yesterday’s Kenneth Kirschenbaum hosted webinar on FieldHub’s operational software for security, fire, and low-voltage companies featuring FieldHub’s CEO Miles Fawcett? Learn about our field-focused platform that handles everything from CRM to project management, dispatch, inventory, accounting and recurring billing.
‣ FieldHub’s mobile app empowers technicians with offline access to work orders, customer details, material tracking and time logging for seamless job costing.
‣ FieldHub’s tailored project management workflows let you define custom processes (e.g. for installations, inspections or credentialing) with assigned owners, due dates and checklists.
‣ Central Station integration capabilities are expanding, recently adding Affiliated, to create/view accounts, zones and tests directly from FieldHub.
‣ Multi-location or multi-office management is a breeze through unified scheduling, inventory locations and consolidated financial reporting.
‣ Recurring billing is automated through configurable sequences that handle charging credit cards, emails/reminders and paper invoice backups.
For an industry-tailored operations solution committed to fast support and monthly enhancements, FieldHub is worth exploring.
Bring Zoom call activity into your operational workflow.
Calls and virtual conversations play an important role in how field service and security integration teams coordinate work. But when those conversations stay inside Zoom, critical context can be lost once the call ends.
FieldHub’s Zoom integration connects call activity directly to FieldHub, making it easier to reference conversations, maintain accurate customer records, and keep teams aligned—without adding manual steps.
Bring call activity into your field service and security operations.
Phone calls are still central to how field service and security integration teams work. But when calls live only inside a phone system, important context is often lost—especially during handoffs, follow-ups, and scheduling changes.
FieldHub’s RingCentral integration connects phone communication directly to FieldHub, so call activity is visible alongside the customer records and workflows your team already uses.
FieldHub, the all-in-one, cloud platform for security and field service businesses, and Rapid Response Monitoring, the industry’s leading provider of professional In-Facility Monitoring, are pleased to announce a new integration that streamlines the creation and ongoing management of monitored subscriber accounts—right from within FieldHub. The integration helps dealers reduce double entry, accelerate job closeouts, and keep service quality tight across the full lead-to-invoice lifecycle.
With FieldHub’s Systems Management capabilities, dealers can perform central-station actions without leaving the platform—including creating central station accounts from account/site details, placing systems on and off test, and activating/deactivating systems—so field operations, billing, and account records stay in sync.
