Events
Did you catch yesterday’s Kenneth Kirschenbaum hosted webinar on FieldHub’s operational software for security, fire, and low-voltage companies featuring FieldHub’s CEO Miles Fawcett? Learn about our field-focused platform that handles everything from CRM to project management, dispatch, inventory, accounting and recurring billing.
‣ FieldHub’s mobile app empowers technicians with offline access to work orders, customer details, material tracking and time logging for seamless job costing.
‣ FieldHub’s tailored project management workflows let you define custom processes (e.g. for installations, inspections or credentialing) with assigned owners, due dates and checklists.
‣ Central Station integration capabilities are expanding, recently adding Affiliated, to create/view accounts, zones and tests directly from FieldHub.
‣ Multi-location or multi-office management is a breeze through unified scheduling, inventory locations and consolidated financial reporting.
‣ Recurring billing is automated through configurable sequences that handle charging credit cards, emails/reminders and paper invoice backups.
For an industry-tailored operations solution committed to fast support and monthly enhancements, FieldHub is worth exploring.
FieldHub has introduced Billing Rules, a new configuration engine that automates how labor, materials, and miscellaneous charges are priced and added to work order scope. Instead of a technician’s hours sitting as a gap to be filled in manually after every visit, Billing Rules writes the correct line — at the correct rate — into the work order the moment a work log is ready for invoicing.
Most platforms handle service pricing with static price books or a “service level” tag sitting off to the side of operations—a label that must still be manually translated into scope, line by line, by someone in the office.
You’d never sign a 3-year lease on a building you’ve never walked through. Why do that with your software?
Most software companies want to close the deal. We want to make sure the deal should close.
A failed implementation costs everyone—your team loses time and trust, and we lose a customer who should never have been one. The pilot exists to prevent that. Before either side commits, we work together to confirm that FieldHub aligns with your needs, your expectations, and your operational reality. If the fit is right, the project is set up for success before it even begins. If it’s not, we’d rather you know now.
Bring Zoom call activity into your operational workflow.
Calls and virtual conversations play an important role in how field service and security integration teams coordinate work. But when those conversations stay inside Zoom, critical context can be lost once the call ends.
FieldHub’s Zoom integration connects call activity directly to FieldHub, making it easier to reference conversations, maintain accurate customer records, and keep teams aligned—without adding manual steps.
