features

Managing the Lifecycle of a Site in FieldHub

Managing the Lifecycle of a Site in FieldHub

FieldHub excels in mirroring your business workflow and organizational structure. It comprehends the complex relationships among customer accounts, their locations or sites, and the systems installed at these locations, a crucial detail often missed by generic solutions.

Picture a unified platform to manage accounts, sites, and systems, including a comprehensive history of a site (materials installed, work performed, customer sign-offs, technician checklists, etc.). The best part? This information stays consistent, even as the site transitions from builder to property owner, to tenant, and so on.

But that’s not all. FieldHub isn’t just about site management. It can also help streamline sales, installation, service, inventory management, accounting, and recurring revenue billing and recognition.

Interested? If you’d like to discover more about how FieldHub can enhance your business operations, let’s connect.

Remember, efficiency isn’t about doing more work - it’s about achieving more. Let FieldHub assist you in making that a reality.

Latest Updates

FieldHub's Zoom Integration

FieldHub's Zoom Integration

Connect Phone Calls to Customer Records

Bring Zoom call activity into your operational workflow.

Calls and virtual conversations play an important role in how field service and security integration teams coordinate work. But when those conversations stay inside Zoom, critical context can be lost once the call ends.

FieldHub’s Zoom integration connects call activity directly to FieldHub, making it easier to reference conversations, maintain accurate customer records, and keep teams aligned—without adding manual steps.

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FieldHub’s RingCentral Integration

FieldHub’s RingCentral Integration

Connect Phone Calls to Customer Records

Bring call activity into your field service and security operations.

Phone calls are still central to how field service and security integration teams work. But when calls live only inside a phone system, important context is often lost—especially during handoffs, follow-ups, and scheduling changes.

FieldHub’s RingCentral integration connects phone communication directly to FieldHub, so call activity is visible alongside the customer records and workflows your team already uses.

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FieldHub and Rapid Response Monitoring Announce Seamless Integration for Security Systems Dealers

FieldHub and Rapid Response Monitoring Announce Seamless Integration for Security Systems Dealers

FieldHub, the all-in-one, cloud platform for security and field service businesses, and Rapid Response Monitoring, the industry’s leading provider of professional In-Facility Monitoring, are pleased to announce a new integration that streamlines the creation and ongoing management of monitored subscriber accounts—right from within FieldHub. The integration helps dealers reduce double entry, accelerate job closeouts, and keep service quality tight across the full lead-to-invoice lifecycle.

With FieldHub’s Systems Management capabilities, dealers can perform central-station actions without leaving the platform—including creating central station accounts from account/site details, placing systems on and off test, and activating/deactivating systems—so field operations, billing, and account records stay in sync.

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