features

FieldHub Inc., a leading field service management software company, today announced the release of their next-generation Field Tech mobile app. The new app is fully integrated with FieldHub’s all-in-one cloud-based CRM, accounting, field service, and operations platform, and it delivers significant improvements to optimize technicians’ workflow and jobsite experience.
Some key enhancements in the new FieldHub Tech App include simplified login via QR code scanning, preview of work order scope details prior to check-in, ability to access and view project files directly on the device, and streamlined processes for materials tracking and installation recording. Data syncing has also been optimized for improved performance and scalability while robust offline functionality remains.
Our new Field Tech mobile app elevates the jobsite experience for technicians through a more seamless, intuitive interface," said Miles Fawcett, CEO of FieldHub.
By focusing on simplified access, preview of key details, and streamlined workflows, we’re enabling our customers’ field teams to spend more time completing projects and less time navigating apps and paperwork. This supports our mission to power growth and success for security and fire industry businesses through integrated, optimized technology solutions."
The new FieldHub Tech App is now available for iOS and Android devices. FieldHub will be working directly with customers over the coming weeks to transition them to the enhanced mobile experience. Technicians and operations leaders can look forward to greater visibility, control, and efficiency right in the palm of their hands.

Bring Zoom call activity into your operational workflow.
Calls and virtual conversations play an important role in how field service and security integration teams coordinate work. But when those conversations stay inside Zoom, critical context can be lost once the call ends.
FieldHub’s Zoom integration connects call activity directly to FieldHub, making it easier to reference conversations, maintain accurate customer records, and keep teams aligned—without adding manual steps.

Bring call activity into your field service and security operations.
Phone calls are still central to how field service and security integration teams work. But when calls live only inside a phone system, important context is often lost—especially during handoffs, follow-ups, and scheduling changes.
FieldHub’s RingCentral integration connects phone communication directly to FieldHub, so call activity is visible alongside the customer records and workflows your team already uses.

FieldHub, the all-in-one, cloud platform for security and field service businesses, and Rapid Response Monitoring, the industry’s leading provider of professional In-Facility Monitoring, are pleased to announce a new integration that streamlines the creation and ongoing management of monitored subscriber accounts—right from within FieldHub. The integration helps dealers reduce double entry, accelerate job closeouts, and keep service quality tight across the full lead-to-invoice lifecycle.
With FieldHub’s Systems Management capabilities, dealers can perform central-station actions without leaving the platform—including creating central station accounts from account/site details, placing systems on and off test, and activating/deactivating systems—so field operations, billing, and account records stay in sync.