features

FieldHub Next Generation Technician Field Service Application

FieldHub Next Generation Technician Field Service Application

FieldHub Inc., a leading field service management software company, today announced the release of their next-generation Field Tech mobile app. The new app is fully integrated with FieldHub’s all-in-one cloud-based CRM, accounting, field service, and operations platform, and it delivers significant improvements to optimize technicians’ workflow and jobsite experience.

Some key enhancements in the new FieldHub Tech App include simplified login via QR code scanning, preview of work order scope details prior to check-in, ability to access and view project files directly on the device, and streamlined processes for materials tracking and installation recording. Data syncing has also been optimized for improved performance and scalability while robust offline functionality remains.

Our new Field Tech mobile app elevates the jobsite experience for technicians through a more seamless, intuitive interface," said Miles Fawcett, CEO of FieldHub.

By focusing on simplified access, preview of key details, and streamlined workflows, we’re enabling our customers’ field teams to spend more time completing projects and less time navigating apps and paperwork. This supports our mission to power growth and success for security and fire industry businesses through integrated, optimized technology solutions."

The new FieldHub Tech App is now available for iOS and Android devices. FieldHub will be working directly with customers over the coming weeks to transition them to the enhanced mobile experience. Technicians and operations leaders can look forward to greater visibility, control, and efficiency right in the palm of their hands.

Latest Updates

Introducing the FieldHub MCP Server
features

Introducing the FieldHub MCP Server

FieldHub MCP server · Limited release · Version 10.2.15

You can now ask FieldHub questions in plain language and get answers computed from your live data.

Connect Claude to your FieldHub account through a standard OAuth sign-in. No API keys, no configuration. Then ask.

Built on an open standard, tuned for Claude

MCP — Model Context Protocol — is an open standard for connecting AI assistants to systems. We built and tested against Claude first, including claude.ai connectors, Claude Code, and Claude Desktop. ChatGPT connectors are verified, and any MCP-compatible client can connect.

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FieldHub Announces Integration with fireNspec, Connecting Inspections to Business Operations
partnership

FieldHub Announces Integration with fireNspec, Connecting Inspections to Business Operations

FieldHub, the all-in-one cloud platform for security, fire, and low-voltage integrators, is pleased to announce a new integration with fireNspec, the inspection management platform built for fire and life safety companies. The integration links inspection work to the rest of the business, so a customer or site entered in one system no longer has to be entered again in the other.

Most integrators run inspections and the business itself on different tools. The account lives in one place, the inspection lives in another, and staff spend time keying the same details into both and checking two systems to answer one question.

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Billing Rules: Smarter, Automated Pricing for Service Work
features

Billing Rules: Smarter, Automated Pricing for Service Work

FieldHub has introduced Billing Rules, a new configuration engine that automates how labor, materials, and miscellaneous charges are priced and added to work order scope. Instead of a technician’s hours sitting as a gap to be filled in manually after every visit, Billing Rules writes the correct line — at the correct rate — into the work order the moment a work log is ready for invoicing.

Most platforms handle service pricing with static price books or a “service level” tag sitting off to the side of operations—a label that must still be manually translated into scope, line by line, by someone in the office.

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