partners
February 1, 2025
FieldHub has expanded its monitoring ecosystem with a new integration to Becklar Monitoring (AvantGuard), giving dealers a simpler, more reliable way to manage monitored accounts without leaving FieldHub. Because monitoring data now lives alongside CRM, field service, inventory, and accounting, teams gain a single source of truth that reduces manual work and keeps operations and billing in lockstep. With the Becklar Monitoring integration, dealers can streamline central-station workflows and reduce duplicate data entry by handling key monitoring actions from the same system they use to sell, schedule, install, and invoice. FieldHub’s plug-in framework ensures subscriber account details remain connected to jobs, contracts, and RMR—keeping operations aligned end-to-end.
“Our dealers have been asking for deeper monitoring integrations that eliminate the constant switching between systems that fragments their operations. This integration with Becklar Monitoring directly addresses that pain point. This is about giving dealers back hours of administrative time each week so they can focus on growing their business, not managing disconnected systems.”
— Miles Fawcett, CEO, FieldHub
This collaboration pairs FieldHub’s all-in-one business management capabilities with Becklar’s monitoring environment. Becklar Monitoring—bringing AvantGuard Monitoring Centers and Eyeforce Remote Guarding under one brand—serves dealers across North America with multiple, fully redundant monitoring centers to support reliability at scale.
The Becklar Monitoring (AvantGuard) integration is available to FieldHub customers with an active Becklar/AvantGuard dealer account. Contact FieldHub to enable the integration and review best-practice setup.
FieldHub is an all-in-one cloud accounting and ERP system purpose-built for security and field service businesses. It provides a single system to manage CRM and proposals through project and field service management, inventory, recurring/deferred revenue, and full accounting.
Becklar provides the largest, fastest and premier quality Connected Safety Monitoring platform in North America. Becklar creates industry-leading connected safety solutions for enterprises and individuals, delivering a world class comprehensive suite of lifesaving and life-enhancing technologies. Becklar leverages its platform of innovative technology and award-winning services to create customizable and comprehensive solutions to meet the connected safety needs of their enterprise and individual customers across diverse industries, including personal emergency response solutions, workforce safety, personal health & safety, vitals monitoring and event response monitoring.
We’re still buzzing from the incredible conversations at FieldHub Build25 in Baltimore. While we spent most of the conference diving deep into platform updates and industry trends, we wanted to do something a little different this year – and it turned out to be one of the most valuable sessions we’ve ever hosted.
We brought together an absolutely stacked panel of cybersecurity experts (their words, but we completely agree): Michael Sussman, who chairs Fenwick’s privacy and cybersecurity practice and was one of the earliest leaders in the field; Laura Galante, former director of the Cyber Threat Integration Center; and Jon Lenzner, former chief of staff to the FBI director. Alexis Serfaty, Director of Geo-Technology at Eurasia Group, moderated what became one of the most engaging and practical security discussions many attendees had ever experienced.
Let’s talk about what happens when your field service platform and accounting software decide they’re not on speaking terms anymore. We’ve heard horror stories from the field: double-billing that damages customer relationships, sync failures that require hours of manual data entry, and that sinking feeling when you realize last week’s invoices never made it to your accounting system.
After almost two-decades in the field service industry, first running Urban Alarm and now leading FieldHub, I’ve encountered many of the same frustrations that security and fire alarm installers and integrators face when it comes to the software tools they rely on. The lack of ownership, combined with outdated, piecemeal software solutions, has been a persistent issue. This challenge isn’t just about inefficiency and weak support; it’s about the very foundation on which businesses are built—technology.
