Events
On March 19th 2025, security installers and integrators gained a new window into how FieldHub’s all-in-one, cloud-based business operations and accounting software works in practice, courtesy of Founder and CEO Miles Fawcett.
Miles joined Kenneth Kirschenbaum, Managing Partner at Kirschenbaum & Kirschenbaum PC, for a live webinar attended by numerous security installation professionals eager to learn more about how FieldHub’s modern platform could benefit their own businesses.
During the demo portion of the webinar, Miles showcased FieldHub’s highly industry-attuned features across a range of business functions, including customer relations management, proposals, field service, recurring revenue and recurring revenue recognition, as well as accounting in general.
Miles highlighted how his own industry experience as a founder of his own alarm company, Urban Alarm, combined with his 25 years in web development, led him to create FieldHub.
The main issue that Miles encountered as an alarm company owner will be familiar to many in the industry to this day; fragmented and unreliable legacy systems.
In response to this frustration, Miles created FieldHub to eliminate data silos and streamline operations for security companies and similar field service organizations.
Some of the key characteristics that make FieldHub a huge step forward in these areas include:
Perhaps most impressively, FieldHub comes with a fully integrated general ledger accounting system, removing the need for separate accounting software. Miles pointed out that creating this involved a lot of work on FieldHub’s part, but the result is that customers can consolidate their software stack even further with no need for integration in that area.
Miles also took questions from attendees, giving further insights into the details of how FieldHub works at a practical level.
Enjoy the webinar recording and if you’re interested in finding out if FieldHub is right for your business, reach out to us.
Bring Zoom call activity into your operational workflow.
Calls and virtual conversations play an important role in how field service and security integration teams coordinate work. But when those conversations stay inside Zoom, critical context can be lost once the call ends.
FieldHub’s Zoom integration connects call activity directly to FieldHub, making it easier to reference conversations, maintain accurate customer records, and keep teams aligned—without adding manual steps.
Bring call activity into your field service and security operations.
Phone calls are still central to how field service and security integration teams work. But when calls live only inside a phone system, important context is often lost—especially during handoffs, follow-ups, and scheduling changes.
FieldHub’s RingCentral integration connects phone communication directly to FieldHub, so call activity is visible alongside the customer records and workflows your team already uses.
FieldHub, the all-in-one, cloud platform for security and field service businesses, and Rapid Response Monitoring, the industry’s leading provider of professional In-Facility Monitoring, are pleased to announce a new integration that streamlines the creation and ongoing management of monitored subscriber accounts—right from within FieldHub. The integration helps dealers reduce double entry, accelerate job closeouts, and keep service quality tight across the full lead-to-invoice lifecycle.
With FieldHub’s Systems Management capabilities, dealers can perform central-station actions without leaving the platform—including creating central station accounts from account/site details, placing systems on and off test, and activating/deactivating systems—so field operations, billing, and account records stay in sync.
