Events
On March 19th 2025, security installers and integrators gained a new window into how FieldHub’s all-in-one, cloud-based business operations and accounting software works in practice, courtesy of Founder and CEO Miles Fawcett.
Miles joined Kenneth Kirschenbaum, Managing Partner at Kirschenbaum & Kirschenbaum PC, for a live webinar attended by numerous security installation professionals eager to learn more about how FieldHub’s modern platform could benefit their own businesses.
During the demo portion of the webinar, Miles showcased FieldHub’s highly industry-attuned features across a range of business functions, including customer relations management, proposals, field service, recurring revenue and recurring revenue recognition, as well as accounting in general.
Miles highlighted how his own industry experience as a founder of his own alarm company, Urban Alarm, combined with his 25 years in web development, led him to create FieldHub.
The main issue that Miles encountered as an alarm company owner will be familiar to many in the industry to this day; fragmented and unreliable legacy systems.
In response to this frustration, Miles created FieldHub to eliminate data silos and streamline operations for security companies and similar field service organizations.
Some of the key characteristics that make FieldHub a huge step forward in these areas include:
Perhaps most impressively, FieldHub comes with a fully integrated general ledger accounting system, removing the need for separate accounting software. Miles pointed out that creating this involved a lot of work on FieldHub’s part, but the result is that customers can consolidate their software stack even further with no need for integration in that area.
Miles also took questions from attendees, giving further insights into the details of how FieldHub works at a practical level.
Enjoy the webinar recording and if you’re interested in finding out if FieldHub is right for your business, reach out to us.
FieldHub has introduced Billing Rules, a new configuration engine that automates how labor, materials, and miscellaneous charges are priced and added to work order scope. Instead of a technician’s hours sitting as a gap to be filled in manually after every visit, Billing Rules writes the correct line — at the correct rate — into the work order the moment a work log is ready for invoicing.
Most platforms handle service pricing with static price books or a “service level” tag sitting off to the side of operations—a label that must still be manually translated into scope, line by line, by someone in the office.
You’d never sign a 3-year lease on a building you’ve never walked through. Why do that with your software?
Most software companies want to close the deal. We want to make sure the deal should close.
A failed implementation costs everyone—your team loses time and trust, and we lose a customer who should never have been one. The pilot exists to prevent that. Before either side commits, we work together to confirm that FieldHub aligns with your needs, your expectations, and your operational reality. If the fit is right, the project is set up for success before it even begins. If it’s not, we’d rather you know now.
Bring Zoom call activity into your operational workflow.
Calls and virtual conversations play an important role in how field service and security integration teams coordinate work. But when those conversations stay inside Zoom, critical context can be lost once the call ends.
FieldHub’s Zoom integration connects call activity directly to FieldHub, making it easier to reference conversations, maintain accurate customer records, and keep teams aligned—without adding manual steps.
