Success Stories
FieldHub, a leading provider of integrated business management software for the security and fire installation industry, is proud to announce that Habitec Security has officially gone live on the FieldHub platform.
Habitec’s transition to FieldHub marks a significant milestone, as it represents FieldHub’s first major scripted migration from the DICE accounting platform.
John Smythe, President of Habitec Security, shared his thoughts on the company’s decision to adopt FieldHub:
We chose FieldHub because it offered smarter, more streamlined ways to work—clearly built with our industry in mind. While I initially had concerns about the complexity of migrating from our previous platform, FieldHub absolutely wowed us. The migration was seamless, the support was exceptional, and the end result is a modern platform that positions us for scalable, efficient growth.
FieldHub is excited to welcome Habitec to its rapidly growing portfolio of security industry leaders.
Miles Fawcett, Founder and CEO of FieldHub, stated:
FieldHub was built to support the most forward-thinking companies in the security industry, and Habitec is a perfect example of that. Their trust in our platform is a testament to the strength of our technology and our shared commitment to innovation.
With this partnership, Habitec joins a growing list of industry leaders using FieldHub’s powerful ERP and accounting platform to streamline operations, increase efficiency, and drive sustainable growth. As the security industry continues to evolve, FieldHub remains committed to delivering innovative solutions that empower companies like Habitec to operate with precision and scale with confidence.
Headquartered in Toledo, Ohio, and with a strong presence across Ohio and Michigan, Habitec Security provides high-quality security system installation services, along with central station monitoring. With over 50 years of success in the industry, Habitec has earned numerous accolades for its consistent excellence as a leading security integrator.
FieldHub offers an all-in-one, cloud-based platform built specifically for security system installation professionals. This comprehensive Software-as-a-Service (SaaS) solution streamlines lead and proposal management, project coordination, field service operations, and inventory tracking. FieldHub also automates recurring billing and revenue recognition for recurring or deferred revenue—while providing a complete accounting system. For more information, visit fieldhub.com.
We’re still buzzing from the incredible conversations at FieldHub Build25 in Baltimore. While we spent most of the conference diving deep into platform updates and industry trends, we wanted to do something a little different this year – and it turned out to be one of the most valuable sessions we’ve ever hosted.
We brought together an absolutely stacked panel of cybersecurity experts (their words, but we completely agree): Michael Sussman, who chairs Fenwick’s privacy and cybersecurity practice and was one of the earliest leaders in the field; Laura Galante, former director of the Cyber Threat Integration Center; and Jon Lenzner, former chief of staff to the FBI director. Alexis Serfaty, Director of Geo-Technology at Eurasia Group, moderated what became one of the most engaging and practical security discussions many attendees had ever experienced.
Let’s talk about what happens when your field service platform and accounting software decide they’re not on speaking terms anymore. We’ve heard horror stories from the field: double-billing that damages customer relationships, sync failures that require hours of manual data entry, and that sinking feeling when you realize last week’s invoices never made it to your accounting system.
After almost two-decades in the field service industry, first running Urban Alarm and now leading FieldHub, I’ve encountered many of the same frustrations that security and fire alarm installers and integrators face when it comes to the software tools they rely on. The lack of ownership, combined with outdated, piecemeal software solutions, has been a persistent issue. This challenge isn’t just about inefficiency and weak support; it’s about the very foundation on which businesses are built—technology.
