News & Updates

Explore Our Latest Updates and Tools To Transform Your Field Service Business
SDM Magazine: Back-Office Software Provides a Single, Integrated Solution for Managing a Security Business
press

SDM Magazine: Back-Office Software Provides a Single, Integrated Solution for Managing a Security Business

While security integrators are in business to integrate security systems, often there’s nothing integrated about the business of security itself — from the central stations, interactive service providers and point solutions, to the myriad homegrown systems implemented and jury-rigged together over the years. Unfortunately, this complex web of systems has resulted in multiple silos of business and customer data. Without the ability to collectively harness the information housed in these disparate systems, integrators are often blind to the rich insights that lie within their very own data.

Read More
FieldHub Featured in ISC West Emerging Technology Zone
press

FieldHub Featured in ISC West Emerging Technology Zone

The Emerging Technology Zone @ ISC West showcases the next generation of innovative products and solutions that will help revolutionize the security industry. FieldHub participated in the conference with over 100 visitors to the booth singing up for demos and ongoing updates from FieldHub.

Read More
Allegion Supports Integrators with FieldHub Alliance
partners

Allegion Supports Integrators with FieldHub Alliance

DUBLIN (November, 2018) - Allegion, plc (NYSE: ALLE), a leading global security products and solutions provider, has formed a strategic alliance with FieldHub LLC to provide Allegion integrators with a software platform to manage their businesses and growth. Allegion Vice President of Channel Led Business, Mark Vigren, called the alliance another way that Allegion is supporting their integrators with technologies and practices to manage and grow their businesses. “As our integrators experience rapid growth, they face day-to-day operational challenges,” said Vigren.

Read More
Major Update to Inventory Management
features

Major Update to Inventory Management

The sheer volume of activity makes managing inventory in most any organization a major challenge. And while many inventory systems will track a part of the inventory process FieldHub manages the inventory process from the proposal scope, to warehouse, and to the installation. This month FieldHub has deployed a major upgrade to our inventory and warehouse functionality. This update, which also includes updates to the FieldHub technician mobile app, tracks the inventory from the time it is ordered and received, when it is stored in the warehouse then picked up by an assigned technician, installed on the customer site, and throughout the service lifetime of the item.

Read More
SMART Security Pros Selects FieldHub Security Operations Center Platform
success stories

SMART Security Pros Selects FieldHub Security Operations Center Platform

SMART Security Pros provides remote video guard services to sites requiring temporary security including construction sites. As the company grew SMART Security Pros alarm management systems were not keeping up. Shawn Scarlatta, Owner of SMART Security Pros, looked to FieldHub’s Security Operations Center Management Platform to scale his remote video guarding business. “When we transitioned to FieldHub is was a godsend because it put everything into one place and streamlined our process.

Read More